Accessibility Statement

Our commitment to making senior care information accessible to everyone

Our Commitment

Senior Living Referral is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

We have implemented the following accessibility features on our website:

  • Keyboard Navigation: All functionality is available using a keyboard, allowing users to navigate without a mouse
  • Screen Reader Compatibility: Our website is designed to work with screen readers and assistive technologies
  • Alternative Text: Images include descriptive alternative text for users who cannot see images
  • Clear Structure: We use proper heading hierarchy and semantic HTML to organize content logically
  • Color Contrast: Text and interactive elements meet WCAG color contrast requirements
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality
  • Focus Indicators: Visible focus indicators help keyboard users navigate the site
  • Form Labels: All form fields have associated labels for screen reader users

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Alternative Contact Methods

We understand that some users may prefer to communicate through alternative methods. We offer multiple ways to get in touch:

  • Phone: Call us at (866) 809-0035 for direct assistance from our care advisors
  • Email: Contact us at info@seniorlivingreferral.org
  • In-Person: Visit our office at 3380 Vincent Rd, Pleasant Hill, CA 94523

Our team is trained to assist users with accessibility needs and can provide information in alternative formats upon request.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: info@seniorlivingreferral.org

Phone: (866) 809-0035

We try to respond to accessibility feedback within 2 business days.

Third-Party Content

Our website may include content from third-party sources. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of third-party content. If you encounter inaccessible third-party content, please let us know and we will work to provide an accessible alternative.

Continuous Improvement

We are committed to ongoing accessibility improvements. We regularly review our website and implement enhancements to ensure the best possible experience for all users. This accessibility statement is reviewed and updated periodically to reflect our current accessibility efforts and status.